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Voice of
The User

Uservox is based on the founder's 25+ years experience in design, marketing, promotions, business, user experience and product management. Bringing his experience to companies looking to deliver user-lead projects, grow internal user experience capabilities, and manage the pitfalls of traditional requirements gathering and project management methods.

Our founder, Matt Jones, has built relationships with some of the industry's finest designers and architects based primarily in the South and South West of England. He has worked across financial services, online retail, entertainment, call centre and travel products - using all channels - OFFLINE: print, direct-mail, promotion, radio, television; ONLINE: web, mobile or software app. Matt has managed small professional teams and trained business analysts, project managers and user experience analysts in user-centred design. He has worked with FTSE 100 companies and NMA Top 100 agencies and is accustomed to working with chief officers through to support staff.

Services offered include strategy development, training, management, requirements gathering, workshop facilitation, consulting and sub-contracted analysis, architecture and design.

  • Product Innovation

  • Service Design

  • User Research

  • Design Sprints

  • Digital Prototypes

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